Questions?

You must have a valid email address since the order processing and most of our services are completely accomplished via email.

You can place your order directly on our homepage and select product, ribbon color, font color, text, order quantity and more by using our online configurator. If you order a completely custom designed product you can upload your template file with your own artwork or logo right after you have made your selection. To learn more about the ordering process, have a look at our detailed ordering guide.

Semi Custom Designed Products and In-Stock Products: You will see an instant price quotation once you have completed your selection by using our online configurator.
Full Custom Designed Products: We will send you a price quotation via email within 48 hours.

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Please have a look at our List of Shipping Costs for detailed information. The shipping costs for completely custom designed products are individually calculated for each order.

Please have a look at our List of Shipping Costs for an overview of the countries we ship to.

Personalized Products
Labels, Gift Ribbon: approx. 10-15 business days after receipt of payment
Satin Care Labels: approx. 2-3 business days after receipt of payment

Fully Custom Designed Products
Woven Labels, Printed Labels, Gift Ribbon: approx. 10-15 business days after receipt of payment

In-Stock Products
Size Labels, Hotfix Products, Unprinted Gift Ribbon: approx. 2-3 business days after receipt of payment.

We offer following discounts:
2% discount if you order 2 products
3% discount if you order 3 products
4% discount if you order 4 products
5% discount if you order 5 products

You can pay via Bank Transfer (BACS) or Credit Card.

All our products are made of 100% polyester. Woven Labels with sparkling text are made of 60% Polyester and 40% Nylon). Polyester provides some advantages over natural fabrics, such as shape retention and durability. Our Woven Labels have a soft surface and feel like cotton. Our Satin labels and Ribbons have a silky, glossy surface.

Woven Labels to sew in: washable up to 90°C
Woven Labels (with sparkling text) to sew in: washable up to 40°C

Woven Labels to iron on: washable up to 30°C
Woven Labels with sparkling text to iron on: washable up to 30°C

Satin Labels: washable up to 40°C
MultiColor Labels: washable up to 40°C

Satin Ribbon: NOT washable

No, our labels do not fray. The edges are sealed by using a hot cutting machine. This method allows the edges to stay elastic and soft.

To properly apply an iron on a woven label, please follow the instructions below:

Apply Iron on woven labels to clean and dry garments only!
Set your iron to high heat (cotton setting). No steam! Please also note the care instructions for the garment.
If there is an additional foil or paper on the transparent backside coating, peel it off before ironing.
Place your label on the garment in the desired position with the image/ text up.
Cover the label with baking paper or a thin and dry dish towel and firmly press the heated iron for approximately 15-20 seconds on it.
After ironing, allow the label and garment to cool down for approximately 2 minutes.

The adhesion of the label depends on the garments fabrics.

During production with our Double White System an additional thread is woven into the label. This special procedure gives especially light label colors a higher opacity and a more intense, brighter color effect.

Our advice: We particularly recommend the Double White System for labels that combine light tape colors and dark font colors.

Labels without Double White treatment are made from two threads with different colors, one for the tape color and one for the font color. The rear view of the label shows a mirrored image of the front side (colors and writing). If you combine a light tape, such as white, with a darker font color, such as red, the white tape will appear reddish on the front side, because the intense red color from the back side shines through. Another example is the combination of white tape and black font color, which makes the white color appear grayish.

 

Labels with Double White treatment are woven with an additional thread, which runs across the back side (see pictures). Because of this additional thread, the light tape color keeps its high opacity and its bright, intense color effect - even if it is combined with a dark font color.

Woven Labels: 60mm x 15mm
Printed Satin labels: 74mm x 15mm
Printed Satin Care Labels: 30mm x 70mm
MultiColor Labels (3 sizes): 60mm x 12mm/ 60mm x 15mm/ 60mm x 20mm
Satin Ribbon (3 widths): 10mm/ 15mm/ 20mm

To design your Personalized Label you can always combine 1 ribbon color with 1 text color.
Woven Labels: 19 ribbon colors, 4 text colors
Woven Labels (with sparkling text): 19 ribbon colors, 4 text colors
Woven Care Labels: 19 ribbon colors, 19 text colors
Printed Satin Labels: 1 ribbon color (white), 3 text colors
Printed Satin care Labels: 2 ribbon colors (black and white), ribbon color: black = text color: white, ribbon color: white = text color: black
MultiColor-Etiketten: 1 ribbon color (Weiß), 32 text color

Woven Labels to sew in, Printed Satin Labels and MultiColor Labels: 50 pieces
Woven Labels to iron on: 100 pieces
Printed Satin Gift Ribbon: 50 meters

Choose the label size that fits your needs and send us an online request with the details. We will send you a price quotation via email within 48 hours.

Simply choose your desired colors! We use the Pantone Color System (solid coated) which allows us to virtually weave or print any color. If you have uploaded a file with your own logo, you can either tell us the number of the particular Pantone color or we will use the colors from our Pantone palette that perfectly match the colors in your design.

Choose your desired color from our ribbon color palette, we have more than 130 colours available to choose from.

Woven Labels, unfolded (standard) and Printed Satin Labels: 300 pieces
Woven Labels with folded edges: 500 pieces
Woven Labels, centerfolded: 500 pieces
Printed Satin Gift Ribbon: 200 meters

Resolution refers to the number of dots per inch (dpi), or the sharpness and clarity of an image. Please upload your layout at 300 dpi resolution.

We accept the following file formats:
.psd / .eps / .pdf / .jpg. / .gif / .pdf / .tif / .bmp

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Send an email to kontakt@namensbaender.de, containing both the non valid and the correct email address. Please also state the number of your current order. If you don`t remember your order number send us your address so we can locate you in our customer database and adjust your email-adress.

If you don`t remember your password you can send a request by specifying your customer account email address. request password